Data protection

Responsible person
Responsible for the processing of your personal data is the Naturopathic practice Philipp Ehrsam, HR entry company number: CH-280.1.006.843-2, Gewerbestrasse 3, 4416 Bubendorf.

Processing purpose
The collection and processing of your personal data primarily serves to communicate with you. This also includes marketing purposes and relationship maintenance. For this we use in particular communication data and master data. We can also collect and process personal data to fulfill and process the treatment contract. Based on your use of our website, we process your data for the purposes that we explain below.

Provision of the website and creation of log files
When you visit our website, we automatically record general technical visit information in so-called log files. This includes, for example, the IP address of the device used from which the visit is made. These log files are collected and processed for the purpose of enabling the use of our website (establishing a connection), ensuring and increasing the security and stability of our systems over the long term, enabling the optimization of our website and for internal statistical purposes. E-mail contact You can contact us via email. We process the data recorded in this way in order to check your request and to get in contact with you and, for example, to arrange an appointment.

Transfer of data
We treat your personal data confidentially and only disclose it to third parties who are listed in this data protection declaration if a treatment contract is concluded with you. Our practice uses external service providers for various administrative tasks. These external service providers can gain access to your personal data as a result of their work, although they are contractually obliged to treat your personal data confidentially at all times. In this context, your personal data may be disclosed to the following recipients in particular:

• Special pharmacies: Lian Chinaherb AG, Wollerau | Complemedis AG, Trimbach | TCM pharmacy Dr. Noyer, Bern | Bollwerkapotheke, Bern and delivery pharmacies of your choice
• Debt collection companies, if we have to assert our performance through debt enforcement
• Law firms if a dispute arises from the treatment contract.

In addition, we disclose your personal data to health and insurance companies, especially in connection with the billing of the services we provide. We can also disclose your personal data to offices and authorities, such as the cantonal or federal health authorities, if this should become necessary in connection with the management of our practice and the permits granted.
We can also disclose your personal data to other medical and health professionals (such as doctors, naturopaths, etc.) if this appears necessary in connection with the medical treatment, e.g. to obtain second opinions or additional information or to ensure representation. If this appears necessary in connection with the medical treatment, we can also ask other medical and health professionals (e.g. your family doctor) for information about your medical history and in this context announce that you are being treated by us.
Your personal data (e.g. findings, therapy suggestions, etc.) can also be shared with your relatives if necessary. A written power of attorney is required for this.

Communication
When communicating via unencrypted e-mail, there is a risk that data will be lost, intercepted or manipulated. The confidentiality of data cannot be guaranteed when it is transmitted via unencrypted e-mail. The same applies to messenger services. We cannot guarantee the confidentiality of communication via unencrypted e-mail and messenger services. If you contact us via e-mail, messenger or similar services, we understand this as consent to the use of these communication channels. We also reserve the right to contact you through these communication channels.

Late payment
If you do not meet your payment obligation within the payment period or if you refrain from making a justified objection, you will be in arrears at the end of this period without any further reminder. The service provider can call in third parties for collection at any time. You bear the costs of late payment. Details on late payment fees can be found under the following link: www.aerztekasse.ch/de/patienteninfo/faq/faq.html.

Use of cookie
Cookies are small units of information that can be used to uniquely identify your browser and in which further information such as user settings can be stored. When you visit our website, cookies are automatically stored on your end device. Cookies help to make your visit to the website easier, more pleasant and more meaningful. We use the following cookies:

• Technically necessary cookies: These cookies are absolutely necessary for the functioning of our website and cannot be deactivated in our systems.
• Functionality cookies: These cookies enable the provision of improved functionality and personalisation. They can be set by us or by third parties whose services we use on our website.

You can set your browser to block cookies. However, this may result in some areas of the website not working.

Contact
If you have any questions about the processing of your personal data or about exercising your data protection rights, you can contact us at info@naturarzt-tcm.ch.

Updates and changes
We reserve the right to update and adjust this privacy policy at any time without prior notice. The current version published on our website applies.

Links to third-party websites (disclaimer)
Links to other company websites are provided for your convenience only. If you use these links, you will leave the website of the Practice for Chinese Medicine. Philipp Ehrsam has not checked all of these other companies' sites and has no influence on these sites. Philipp Ehrsam assumes no responsibility or liability for such websites and their content or for the data protection guidelines of the companies concerned. Likewise, Philipp Ehrsam makes no representations whatsoever about these sites or any information, software or other products or materials available on these sites, or for any knowledge or results that may be obtained from the use of them. If you decide to visit one of the sites of other companies via a link, you do so at your own risk as a user!

By using our website, you agree to these conditions and the corresponding processing of your personal data.

Privacy Policy version dated August 14, 2023.